Farnoud
Najari
IT Support Specialist & Web Developer
Eleven years of keeping systems, networks and end‑users running — across helpdesk floors in Tehran and IT operations in Stockholm — with a parallel track building and maintaining WordPress sites for small businesses.
Troubleshoots hardware, software and networks end‑to‑end. Comfortable across Windows, macOS and Linux, with working knowledge of web programming and basic network security.
Support‑first, curious about the web.
A skilled and experienced IT support and helpdesk professional with over eleven years providing technical assistance and customer service across diverse clients and users. Comfortable with programming and web development in HTML, CSS, JavaScript, PHP and MySQL, with foundational knowledge of network security. Confident diagnosing and resolving issues across software, hardware, networks and mobile devices on Windows, macOS and Linux.
Three roles, one thread: keep people working.
From wired networks and Active Directory in Tehran to cross‑functional IT projects in Stockholm.
Present
IT Technician · Ekzel AB
- Provide technical support to end users by troubleshooting hardware and software issues.
- Install operating systems, software applications and drivers on client machines.
- Collaborate with cross‑functional teams to implement IT projects and system upgrades.
Dec 2021
IT Specialist · KMTMED
- Implemented and maintained software and hardware systems for efficient IT operations.
- Resolved technical issues and provided technical support to end users.
- Performed regular system updates and backups to protect data integrity and security.
- Ran training sessions for staff on IT procedures and best practices.
- Implemented and administered firewalls, and monitored networks for security and stability.
Mar 2015
IT Support · AryaSamaneh
- Provided technical support by assisting end users with hardware and software issues.
- Troubleshot and resolved network connectivity issues for wired and wireless devices.
- Installed, configured and maintained operating systems and applications on desktop computers.
- Managed user accounts and access permissions within Active Directory.
- Created and maintained documentation, troubleshooting guides and knowledge‑base articles.
Web design work on the side.
Independent and freelance builds — mostly WordPress, hand‑written HTML/CSS/JS, and a couple of full site launches from scratch — plus a few personal tools on GitHub.
SibilApp
GitHubA macOS utility that wraps any link into a standalone, double‑clickable native app — built in Swift with its own Liquid Glass interface.
iran-adblock
GitHubAn ad‑blocking filter list for Persian websites, maintained as a custom Brave filter source for iOS, Windows and macOS.
SibilNotch
GitHubA native macOS app that turns the notch into a live Liquid Glass control surface.
Ekzel AB
ekzel.seBuilt responsive layouts with WordPress, HTML, CSS and JavaScript to match the client's minimalist design language; optimized the server for faster delivery.
SibilClean
GitHubA lightweight native macOS app to find and remove leftover files from uninstalled or unwanted apps — caches, preferences, logs, and other data left behind in ~/Library.
KMTMED
kmtmed.comInitial design of the KMTMed Holding website, with ongoing code and content updates and new online forms.
Toolkit.
IT & Support
Web Development
Platforms
Background.
BSc, Electrical Engineering
Certificate of Excellence
For implementing and developing a university application‑registration system.
Need a hand with IT support or a small web build?
Based in Stockholm, working across Sweden and remotely. Reach out directly — I usually reply within a day.